VirtualOpen3 training hours
Customer Journey Workshop
Session code CJO-1021 · Wednesday 21 October 2026 · 13:00–16:00
Date, time and place
- Date
- Wednesday 21 October 2026
- Time
- 13:00–16:00 (3 h credit)
- Location
- Microsoft Teams
- Language
- Thai (materials in English)
- Audience
- Sales, Customer Service
- Meeting link
- Shared with your ticket
Map placeholder · Microsoft Teams
Agenda
- 09:00Welcome and objectives
- 10:30Practice round 1
- 12:00Lunch
- 13:00Role-play and feedback
- 15:30Wrap-up and evaluation
Pre-work
Complete before the session. Bring your laptop and one live account to practise on.
No pre-work for this session.
After the session
Unlocks when the trainer closes the session on 21 Oct. Shown here as a preview.
Attendance certificate is issued only if you are checked in by QR and marked Present. 3 h are added to your transcript.